In line with its commitment to the safety of its customers, Ford Philippines is re-issuing a service program urging owners whose vehicles are affected by defective Takata airbags to visit a Ford dealership as soon as possible.
“The safety of our customers is absolute priority,” shares M Pushparaj, Director, Ford Customer Service Division, Philippines. “That’s why we remain proactive in reminding affected owners to book an appointment with their Ford dealer immediately to ensure a safe and worry-free experience on the road.”
Affected models and production periods include:
| · Ford Ranger 2011 (Driver Airbag) |
| · Ford Everest 2006 to 2014 (Driver and Passenger Airbag) |
| · Ford Ranger 2004 to 2011 (Driver and Passenger Airbag) |
| · Ford Everest 2006 to 2014 (Driver/Passenger and Side Airbag)
· Ford Mustang 2010 to 2014 (Passenger Airbag) · Ford Mustang 2010 to 2014 (Driver Airbag Inflator or Driver Airbag Module) What Owners Should Do: Ford Philippines is providing two ways to make the repair process as seamless as possible: 1. Check your VIN: Owners of the abovementioned vehicles can visit www.ford.com.ph/support/takata-airbag-recalls/ and enter their 17-digit Vehicle Identification Number (VIN) to check if their vehicle is affected. 2. Schedule an Appointment: Owners can then schedule an appointment with their preferred Ford dealer through Online Service Booking or by contacting the dealer’s Service Department during their respective business hours. The inspection and repair can also be performed by Ford’s Mobile Service Vehicle (MSV) available in select Ford dealerships. If found defective, the airbag inflator will be replaced by Ford dealers for free. The expected completion time of the repair is between 2 to 3 hours. Ford Philippines has successfully replaced Takata inflators in the last few years, with this re-issued campaign aimed at encouraging more owners to take immediate action to ensure their and their family’s safety. For more information, visit the Ford Philippines website or its social media pages. |
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About Ford Motor Company
Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams. The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty.
Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services. The company does that through three customer-centered business segments: Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough electric vehicles along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs. Additionally, Ford provides financial services through Ford Motor Credit Company.
Ford employs about 175,000 people worldwide. More information about the company and its products and services is available at corporate.ford.com.